Capability intelligence
LurnyPulse
Role frameworks, conversational assessments, proficiency baselines and GrowthPath.
AI-native capability-to-performance platform
Capability thatshows up inperformance.
Lurny connects role expectations, learning, practice, real-work evidence and action intelligence—so leaders can see where capability stands and what to improve next.
AI-native capability-to-performance platform
Help your peoplethrive in themoments thatmatter.
Bring learning, practical guidance and personalised coaching into the flow of work—so your people can put what they know into action.
Start with the engines you need. Grow with one connected platform.
Learn
Better customer conversations
Microlearning • 5 min
ApplyHow do I uncover what the customer needs?Start with an open question. Ask what matters most, then explore why.
ImproveTurn insight into actionNext coaching focus
Ask deeper discovery questionsView coaching plan
Ask deeper discovery questionsView coaching planAI-native capability-to-performance platform
Start with whatyou need. Connectwhat comesnext.
Connect the Lurny engines your organisation needs—from content creation and learning to conversation intelligence and business insights—within your existing systems.
Start with the engines you need. Grow with one connected platform.
LurnyMagicCreate learning
Product knowledgeReady to publishLurnyPitchLearn from conversations
00:24
Coaching opportunities
LurnyKxPDeliver learning
Recommended for you
CustomerExcellence
ProductEnablement
LeadershipEssentials
LurnyChatGuide in the moment
How can I help?Prepare for a customer meeting
LurnyBizTurn insight into action
Recommendednext steps
Connected to your organisationSSOHRMSCRM
The enterprise problem
Training activity is measured. Capability is not.
Enterprises run large learning programmes and still cannot answer the question their business asks: is the workforce capable of doing the work? Completion data does not answer it, and the systems that hold learning are disconnected from the systems that hold performance.
Capability is undefined
Role expectations live in job descriptions, not in a model anything can measure against.
Content production is the bottleneck
Product and policy change monthly. Course builds take quarters, in one language.
Knowledge does not reach the moment of need
SOPs sit in portals. The branch officer is in front of a customer.
Nothing closes the loop
What happens in the customer conversation never returns to what gets taught next.
From learning activity to business readiness
One connected system for building capability—and proving it in performance.
Lurny connects role expectations, learning, practice, real-work evidence and action intelligence—so leaders can see where capability stands and what to improve next.
Define what good looks like
Build measurable role, competency and proficiency frameworks.
Create and deliver at speed
Turn knowledge into learning, practice and support in every language.
Support work as it happens
Put trusted guidance, coaching and simulations in the flow of work.
Turn evidence into action
Connect performance signals to targeted coaching and capability decisions.
Platform
Nine engines on one platform
Each engine is useful alone. Deployed together they share one capability model, one content pipeline and one analytics layer.
- AI content creation
LurnyMagic
Microlessons, assessments, video, podcasts, simulations, SCORM and multilingual transformation.
- Learning & distribution
Lurny KxP
Journeys, playlists, gamification, nudges, certifications, analytics and mobile learning.
- Knowledge & support
LurnyChat
Desk, Talk, Coach, Minds and Guru — voice, text and image assistance on enterprise knowledge.
- Conversation intelligence
LurnyPitch
Capture, transcribe and score customer conversations. Missed opportunities and AI coaching.
- Instructor-led training
LurnyEvents
Classroom, virtual and blended programmes: nominations, attendance, feedback, CPD credits.
- Mobile companion
LurnySaathi
Voice-first, multilingual assistant for frontline and field teams: learn, ask, practise, perform.
- Action intelligence
LurnyBiz
CRM and business data, single customer view, next-best actions and manager dashboards.
- Conversational analytics
LurnySense
Ask questions of your workforce data. Surface trends, capability gaps, engagement signals and actions to take next.
Product tour
See how Lurny turns capability into performance.
Follow one role from competency definition and learning to practice, real-work evidence and the actions a manager can take next.
4-minute guided tour
See the complete capability loop in action.
Watch the product tour
Coming soon04:00
A guided walk-through of the Lurny platform
Define role capability
Align on what great looks like for every role.
Build & deliver learning
Curate learning and experiences that build capability.
Enable practice in the flow of work
Make practice easy and relevant in the flow of work.
Turn evidence into action
Capture real-work evidence and act with confidence.
Solutions by business need
Capability solutions built around the work that matters.
Frontline Performance
Branch, sales, service and field teams — capability, knowledge and conversation quality in one view.
- Pulse
- Saathi
- Pitch
Sales Enablement
Product knowledge, simulation practice, customer-conversation analysis, coaching and cross-sell.
- Magic
- Pitch
- Biz
Capability Building
Define role expectations, assess proficiency, identify gaps and create individual GrowthPaths.
- Pulse
- KxP
Knowledge Management
Make SOPs, policies and product knowledge conversational at the moment of need.
- Chat
- Magic
Compliance Readiness
Policy distribution, declarations, assessments, evidence and audit-ready reporting.
- KxP
- Pulse
Employee Onboarding
Role-specific journeys, knowledge support, practice, assessment and readiness measurement.
- KxP
- Chat
- Events
Solutions by industry
Built for the realities of your industry.
From regulated frontline teams to distributed technical workforces, Lurny connects capability to the moments that matter.
Banking & Financial Services
Strengthen capability. Ensure compliance. Deliver trusted outcomes.
ExploreTelecom
Build technical readiness. Improve performance at scale.
ExploreHealthcare
Elevate clinical capability. Drive quality and compliance.
ExploreManufacturing
Enable safe operations. Build skills that scale.
ExploreProfessional Services
Build advisory excellence. Deliver client impact.
Explore
One connected capability model
One definition of capability. Every engine works from it.
Lurny starts with the role: the knowledge, skills and behaviours that define great performance. Every learning experience, practice signal and insight then connects back to that same standard.
Enterprise outcomes
Measured in the business, not in the LMS
38%
Faster time to branch readiness
Private bank, 14,000 employees
2.1x
Cross-sell conversations per branch
Twelve-month deployment
1,200
Branches live in two quarters
Phased rollout, 11 languages
72%
Reduction in content production time
Measured against prior vendor cycle
Branch readiness score against the pre-deployment baseline, four quarters
| Quarter | With Lurny | Baseline |
|---|---|---|
| Q1 | 43 | 27 |
| Q2 | 60 | 31 |
| Q3 | 67 | 34 |
| Q4 | 76 | 36 |
Customer stories
Capability programmes that show up in the work.
How enterprises across frontline, technical and regulated workforces turn learning into measurable readiness.
BankingMulti-branch lender
Building stronger branch capability at scale
- Faster readiness
- 38%Faster readiness
- Cross-sell rate
- 2.1×Cross-sell rate
Powered by PulseKxPPitchTelecomNational operator
Certifying field engineers on new network standards
- Engineers certified
- 9,400Engineers certified
- End to end
- 6 wksEnd to end
Powered by MagicKxPSaathiManufacturingAuto components
Making critical SOPs usable on the shop floor
- Fewer safety incidents
- 31%Fewer safety incidents
- Plants live
- 18Plants live
Powered by MagicSaathiChat
We stopped measuring course completion and started measuring whether capability was visible in the work.
Book a demo
See the loop running on your roles.
Bring one role and one business problem. We will show the capability model, the content it generates and the analytics your leadership would see — on your own scenario.
45 minutes · no preparation required
Security and deployment questions answered in the same session